Customer Service Representative
Ramos Arizpe, MX, CP 25903
About the position
The CSR will be responsible mainly of the Customer Satisfaction, attending their requirements according demand, also will follow with the team the correct planning and logistic to avoid any delay ad be on time with requirements.
Responsibilities
Main:
1. Constantly verify customer tracking systems.
2. Receive and process customer material orders.
3. Provide feedback to the different departments on the changes made to the material orders.
4. Monitor and maintain good product delivery execution.
5. Discuss customer sanctions when needed, within a given period.
6. Generate the list of merchandise to be collected at plant.
7. Generate packing list and bill of lading.
8. Coordinate customer shipments
Requirements
- Engineering or similar degree
- Fluent English
- Experience in same position, 3 years at least.
- Experience with automotive and commercial vehicles industry (Customers)
- SAP, ERP.
- Experience in Planning, Purchasing, Logistics, Inventory
- Able to to travel.
- Communications skills.
- Urgent sense.
What we offer
We are offering to be part of a worldwide company in growing.
Competitive salary and benefits package.
Application / Contact
If this sounds interesting and likely the right challenge for you, we look forward to receiving your application!
Please register your CV/resume and cover letter.
Within your application, please inform us regarding your notice period and salary expectations.
The applications will be handled on an ongoing basis and the position may be filled before the application deadline date.
We want your integrity, accountability, creativity and teamwork mindset and skills
In Kongsberg Automotive we embrace diversity within our workforce. We make recruiting decisions based on experience and skills and pride ourselves on having a strong culture of leadership, diversity and inclusiveness.
We aim to employ the world’s brightest minds, providing a limitless pool of ideas and opportunities, who will incorporate our core values within their work. We believe in hiring talented people of varied backgrounds, experiences and styles and offer an unlimited contract within a dynamic and international environment with prospects for personal growth.
Welcome to an outstanding career in Kongsberg Automotive!